Returns & Exchanges

At Bolddesignz, we strive for total customer satisfaction and offer a 30-day window for returns or exchanges on all eligible items. To ensure a smooth process, please ensure products are in their original, unused condition with all packaging intact.

1

Initiate Your Request

Log into your account portal and select the order you wish to return to receive a unique Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original packaging and include a printed copy of your RMA confirmation inside the box.

3

Ship the Item

Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing